Personal Banking

General Insurance

Personal Accident Comprehensive Protection Plan*

Accidents may happen at unforeseeable moments. Effective and preventive measures can relieve possible burdens arising from any unexpected events that cause financial difficulties to you and your family. Personal Accident Comprehensive Protection Plan (“the Plan”), underwritten by Bank of China Group Insurance Company Limited (“BOCG Insurance”), provides you and your family with comprehensive accidental protection, giving you and your family total peace of mind.

Summary Scope of Coverage
Premium Major Exclusions
Claims Procedure Policy
FAQs

Premier Home Comprehensive Insurance*

To indemnify the Insured occupant and/or the owner against accidental physical loss of or damage to the Insured’s household contents in the premises.

If the Insured is the occupant as well as the owner of the premises, he/she can obtain one insurance policy covering both contents and building.

Scope of Coverage Premium
Conditions Major Exclusions
Claims Procedure FAQs

Domestic Helper Comprehensive Insurance*

To indemnify the employer against legal liability to the domestic helper on bodily injury or disease arising out of or in the course of his/her employment. It also provides coverage for clinical expenses, surgical and hospitalization expenses, dental expenses, personal accident, repatriation expenses, etc.

One year or two years insurance period at the choice of the employer. A preferential premium is offered for two years insurance policy.

Basic Coverage Premium
Conditions Major Exclusions
Claims Procedure

Motor Vehicle Insurance

Third party risks insurance provides coverage to the car owner against any legal liability in respect of death of or bodily injury to any person and/or damage to any person’s property arising out of an accident caused by or in connection with the Insured motor vehicle.

Comprehensive insurance, including Third party risks insurance, also provides coverage to the car owner against loss of or damage to the Insured motor vehicle caused by accident, fire, theft and/or malicious behavior.

Universal Smart Travel Insurance Plan*

Provides cover to the Insured against the accidental loss whilst he/she is traveling outside Hong Kong for leisure or business. Wide range of protection includes personal accident, medical expenses, damage to or loss of baggage and personal effects, delayed baggage, loss of personal money, personal liability, travel delay, travel cancellation and curtailment, etc. is offered.

Free 24-hours Worldwide Emergency Assistance Services are offered to the Insured.

Basic Coverage Condition
Endorsement Application Form FAQs
Premium Major Exclusions
Optional Benefit Claims Procedure

Golfer Insurance*

Provides comprehensive protection to the Insured including personal accident, loss of or damage to the Insured’s golfing equipment, legal liability incurred for injury to others or damage to their property, accidental loss of or damage to personal effects as well as the expenses incurred in celebration of accomplishing a hole-in-one.

The territory coverage included Hong Kong SAR, Macau and Mainland China.

Basic Coverage Condition
Major Exclusions Claims Procedure

Nanyang Multi Insurance

“Nanyang Multi Insurance” offers a comprehensive protection for you, your home contents as well as domestic helpers. This plan provides high flexibility in choosing the insured items according to personal needs. You can enjoy comprehensive protection at an affordable cost. The insured items include Household Contents “All Risks”, Personal Accident, Domestic Servant (Local) and Domestic Servant (Oversea).

Basic Coverage

NCB Travel Insurance

“NCB Travel Insurance” can provide you comprehensive protection during your travel. This plan includes all essential coverage, such as Personal Accident, Medical Expenses, Travel Delay, Loss of Home Contents and emergency Evacuation. Please take out “NCB Travel Insurance” now, so all you have to do is to enjoy your holiday!

Basic Coverage

NCB Accident Comprehensive Insurance

NCB Accident Comprehensive Insurance provides comprehensive coverage for you and your family members in the People’s Republic of China (excluding the Hong Kong SAR, Macau SAR and Taiwan) (hereinafter referred to as “Mainland China”). It includes personal accident, accidental medical expenses and personal legal liability. Further, it also offers coverage for free replacement of travel documents, unauthorized use of credit card protection and 24-hour Worldwide Emergency Assistance Service.

Coverage

NCB Mortgage Home Insurance

NCB Mortgage Home Insurance (“the Plan”) giving you total protection for your home contents and interior decorations. In case of unexpected events such as fire, explosion, typhoon or other accident, the Plan provides “New for Old” coverage against accidental physical loss of or damage to home contents, including electrical appliances, furniture, jewellery and the like. Once successfully insured, your policy will be renewed automatically to save you the trouble from loss of protection in case of forgetting to renew. (Apply for NCB mortgage customer only)

Coverage

Medical Comprehensive Protection Plan (Series 1)

Bank of China Group Insurance Company Limited (“BOCG Insurance”) is delighted to present the newly-launched Medical Comprehensive Protection Plan (Series 1) (“the Plan”) to you and your family. This comprehensive plan puts three basic benefits including Hospital and Surgical, Supplementary Major Medical and Hospital Cash under one roof. To better meet your needs, the Plan also comes with the optional Out-patient, Dental, Maternity or Critical Illness for your added peace of mind.

Basic Benefit and Optional Benefit
Premium Table
Major Exclusions Restrictions
Claims Procedure Policy Terms
FAQ

China Express Accidental Emergency Medical Plan*

For those of you who travel frequently to the Mainland for business or pleasure, it is important for you to protect yourself against unexpected accidents and to minimize the risk from shortfall of money on hospital admission for emergency medical treatments.

We understands your needs and is delighted to present “China Express Accidental Emergency Medical Plan” (the “Plan”). In case of accidents that require emergency medical treatment in the Mainland, upon presentation of the Plan’s medical card (hereinafter called “China Express Card”), you are entitled to hospital admission deposit guarantee. If you are admitted to an appointed hospital under our Hospital Network, all medical expenses insured under your policy will be paid by Insurer directly to the hospital.

Summary Premium
Conditions Major Exclusions
Claims Notification Important Notes
Hospital List FAQs

* Online Instant Approval

Important Note:

Please read and be aware of the details of latest news, announcements and arrangements related to the insurance policies that state in the relevant insurance companies ’website. Links of the relevant websites and contact numbers are as follows:

Customer Service Hotline
Bank of China Group Insurance Company Limited 3187 5100 Latest News
China Taiping Insurance (HK) Company Limited 3716 1616 Announcement

For detail information or enquiry, please visit Nanyang Commercial Bank’s branches or call our customer services hotline:2616-6628

  • The above plans are underwritten by Bank of China Group Insurance Company Limited or China Taiping Insurance (HK) Company Limited (the ” Insurance company “). Nanyang Commerical Bank, Limited (“the Bank”) is an appointed insurance agent of the Insurance company.
  • Bank of China Group Insurance Company Limited China Taiping Insurance (HK) Company Limited
  • The Insurance company is authorised and regulated by Insurance Authority to carry on general insurance business in the Hong Kong Special Administrative Region of the People’s Republic of China.
  • The Insurance company reserves the sole right to determine whether any application for the above plans are acceptable or not in accordance with the information submitted at the time of application by the Proposed Insured and/or Insured Person.
  • The Insurance company reserves the right to amend, suspend and terminate the above product, services and to amend the relevant terms at any time at its sole discretion without prior notice. In case of any dispute, the decision of the Insurance company shall be final.
  • The above information is for reference only. Details of the coverage of the above plans are subject to the terms and conditions stipulated in the policy by the Insurance company. Please refer to the policy document for the details of the insured items and coverage, provisions and exclusions.
  • The Bank is an appointed insurance agent of the Insurance company for distribution of the above plans. The above plans are the products of the Insurance company but not the Bank.
  • In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between the Bank and the customer out of the selling process or processing of the related transaction, our bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; whilst any dispute over the contractual terms of the insurance product should ultimately be resolved between the Insurance company and the customer, where practicable and appropriate, the Bank will provide reasonable assistance to customer in the dispute resolution process.