Personal RMB Services

Deposits

Provide individual customer a comprehensive range of RMB deposit services including saving, current and time deposit to suit your diverse financial needs.

Multiple banking channels, including Internet Banking, Phone Banking, our branches and ATM service network spanning Hong Kong, Kowloon and the New Territories enable you to flexibly manage your account

Exchange

Our extensive service channels facilitate you to do the conversion quickly and conveniently. For details, please refer to relevant web page www.ncb.com.hk/nanyang_bank/ncbinfo.html?target=promo1

NCB provides a series of Extraordinary RMB Offer. For details, please contact our branches staff.

Investment

Provide a comprehensive range of RMB investment products, including RMB securities, funds and bonds

Remittance¹

Remittance points cover all provinces, autonomous regions and municipalities in the Mainland of China and Macau

Remittance applications can be processed conveniently through any branch of NCB or Internet Banking

Fund transfer can be made within the same day at the earliest²

Simply by choosing our RMB Remittance Express³ and setting up forward-dated remittance instruction, you can manage your funds with ease

Bank Cards

The ATM Cards with extensive network and dual-currency (HKD/RMB) settlement option, and BOC CUP Dual Currency Credit Cards are the best choices for all your RMB needs

Our card offers great convenience to frequent travelers between Hong Kong and the Mainland of China for business, work, travel or consumption

You can make purchase globally with the ATM Card at merchants that accept “UnionPay” without handling fees. Also, it provides cash withdrawal worldwide via ATMs marked with “UnionPay” logo. For each cash withdrawal transaction outside Hong Kong, the handling fee is HKD / RMB 50

Cheques

You can settle payments by cheque for consumer spending ^1,4,5 in Guangdong Province without the trouble of carrying a bulk of cash across the border. In Hong Kong, you can use it to settle all kinds of payments

Easy-to-read monthly statements listing all the transaction details make your financial management easier

Cashier’s Orders and Gift Cheques

Cashier’s order can be used as a payment instrument for settling payments and transferring fund without the need of carrying a bulk of cash

The elegantly designed gift cheques are suitable for all sorts of celebration events as gifts for friends and family

Internet Banking and Phone Banking

You can conveniently access our comprehensive range of RMB financial services via Internet Banking or Phone Banking anytime, anywhere

Customers can take advantage of our exclusive Internet Banking offers

Customers can enjoy the comprehensive RMB Services at NCB upon opening Multi-currency Savings Accounts (including RMB) or RMB current accounts.

For enquiries, please call our Customer Service Hotline at （852）2616 6628.

Remarks

RMB current account for Hong Kong residents is i) to issue cheques in Hong Kong with any amount and ii) to retailers across Guangdong Province (including Shenzhen) for consumer spending with up to RMB 80,000 amount for each cheque and maximum amount of RMB80,000 in total for settlement per day. In the event that the total amount of all the cheques issued by the same customer in Guangdong Province (including Shenzhen) presented on a particular clearing day exceed RMB80,000, one or more of the cheques will be returned in order to keep the total settlement amount of the relevant cheques for the day to be within the limit of RMB80,000. A Return Cheque Fee will be levied. RMB Cheques can be issued to individuals & companies in Hong Kong with a valid RMB account which can accept RMB cheque deposits. Please check that the individual or company is willing to accept RMB Cheques as a means of payment. RMB denominated cheques issued by non-Hong Kong residents are for use in Hong Kong only and are not for use in the Mainland.
Remittance should be made in accordance with related regulatory requirements in the Mainland of China. For details, please refer to relevant website page https://www.ncb.com.hk/nanyang_bank/resource/notes_for_remittance_of_RMB_to_China(20210412)_eng.pdf or contact the staff of NCB.
To enjoy the service, you should open an RMB savings account at any branch of Nanyang Commercial Bank (China) Limited in the Mainland and meet specific requirements. For details, please contact the staff of NCB.
If RMB cheques is used in mainland China, it can only be used for consumer spending in Guangdong Province (including Shenzhen).
For customers who are non-Hong Kong residents, RMB cheques can be used within the Hong Kong region only.
The opening of Multi-currency Savings Account (including RMB) via Internet Banking is only applicable to the Bank’s existing Internet Banking customers who do not hold any Multi-Currency Savings Accounts in sole name or joint Multi-currency Savings Accounts (including RMB).
The above products, services and offers are subject to the relevant terms. For details, please refer to relevant promotion materials or contact the staff of NCB.
The Bank reserves the right to change, suspend or terminate the offers or to amend the relevant terms at its sole discretion without prior notice.
In case of any dispute, the decision of the Bank shall be final.
Should there be any discrepancy between the English and Chinese versions of this webpage, the Chinese version shall prevail.

Enquiry

For RMB account and services charges, terms and conditions, please refers to “Rules: Renminbi related account” and the Bank’s latest services charges or contact the staff of NCB.
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Simply visit of our branches, or call our Customer Service Hotline at (852) 2616 6628

Risk Disclosure

Although investment may bring about profit opportunities, each type of investment product or service comes with its own risks. Due to the fluctuating nature of the markets, the prices of products may rise or fall beyond customers’ expectations and investment funds may increase or decrease in value as a result of selling or purchasing investment products. Loss may equal or exceed the amount of the initial investment. Income yields may also fluctuate. Due to market conditions, some investments may not be readily realised. Before making any investment decision, customers should assess their own financial position, investment objectives and experience, willingness and ability to bear risks, and understand the nature and risk of the relevant product. For details of the nature of a particular product and the risks involved, please refer to the relevant offering documents. Customers should seek advice from an independent financial adviser. This promotional material does not constitute any offer, solicitation, recommendation, comment or any guarantee to the purchase or sale of any investment product or service. This promotional material is issued by Nanyang Commercial Bank, Limited and the contents have not been reviewed by the Securities and Futures Commission of Hong Kong.

RMB investments are subject to exchange rate fluctuations which may provide both opportunities and risks. The fluctuation in the exchange rate of RMB may result in losses in the event that the customer converts RMB into HKD or other foreign currencies.

RMB is currently not fully freely convertible. Individual customers can be offered CNH rate to conduct conversion of RMB through bank accounts and may occasionally not be able to do so fully or immediately, for which it is subject to the RMB position of the banks and their commercial decisions at that moment. Customers should consider and understand the possible impact on their liquidity of RMB funds in advance.

Nanyang Commercial Bank (China) Limited is a bank incorporated in the Mainland of China and is not an authorized institution within the meaning of the Banking Ordinance of Hong Kong nor carrying on banking business in Hong Kong. The deposits in NCB (China) are not protected by the Deposit Protection Scheme in Hong Kong and are not guaranteed by Nanyang Commercial Bank, Limited.

The current requirements allow Hong Kong residents to remit the remaining balance of the RMB funds and the deposit interest thereof (after deducting the relevant interest tax) from the Mainland of China to their accounts in Hong Kong under the same name. However, any subsequent transfer of the RMB funds from the Mainland of China back to Hong Kong shall be subject to the prevailing legal and regulatory requirements of the regulatory authorities in the Mainland of China. Customers shall also bear the risk of foreign exchange restrictions.

Structured Investment is NOT a protected deposit and is NOT protected by the Deposit Protection Scheme in Hong Kong.

RMB Currency Risk

Renminbi is subject to exchange rate risk. Fluctuation in the RMB exchange rate can lead to losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls by relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible. RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.