Audit Department Senior Audit Manager [Ref: SAM-ALAI] Responsibilities: Plan and supervise the Retail & Operations Audit Division's assignment throughout the bank to ascertain the extent of compliance with established policies, rules and regulations; Enhance audit process and proficiency through implementing audit standards, methodologies, and techniques; Take up ad-hoc projects as required. Requirements: Bachelor’s degree or above in Accounting, Finance, Corporate Governance, Statistics, Risk Management or related disciplines; At least 8 years of experience in audit and accounting field, preferably in Banking and Financial industry. Experiences in areas such as AML, anti-fraud, insurance and investment products selling processes, branch operations is an advantage; Good understanding in the regulatory requirements of Hong Kong and Mainland China; Relevant professional qualifications (e.g. CPA/CIA/ACAMS/CFA/FRM/CISA) will be a plus; Knowledge and technical skills in big data analysis, experience in using CAATs, Power BI, RPA will be an advantage; Mature, self-initiative, independent and with strong interpersonal skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable.  Banks & Institutions Business Department Assistant Relationship Manager - Institutions Business [Ref: ARMIB-EN] Responsibilities: Assist in developing and implementing business strategies to obtain the business and sales target within the division; Manage and maintain existing customer relationship and explore new business opportunities; Prepare credit applications, conduct comprehensive risk reviews, assessments, and post-lending monitoring for clients; Customer service duties include handling remittance applications, time deposits, and account maintenance. Requirements: Bachelor’s degree or equivalent in Finance or related disciplines; At least 3 years of relevant experience in Institutions Business banking or relevant fields; Passed in HKSI Paper 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must; Aggressive, result-oriented with good business acumen; Proficiency in both written and spoken English, Chinese and Putonghua; Analytical with strong negotiation and presentation skills; High initiative team player, sales and customer-oriented with good communication skills; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Candidate with more experience will be considered as Relationship Manager.  Channel Management Department Assistant Branch Operations Manager [Ref: ABOM-ALAI] Responsibilities: Supervise the counter services to ensure smooth and efficient day-to-day operations with emphasis on high quality customer services; Ensure the branch is operated in accordance with the rules, guidelines, procedures and ordinances of the Bank and regulatory bodies. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; A team player with good communication skills and risk awareness; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). Assistant Customer Due Diligence Manager (Contract) [Ref: ACDDM-CM] Responsibilities: Involve in Customer Due Diligence process for onboarding, periodic review and trigger event review under branch; Perform KYC documents and analysis on customers’ profile; Engage with customers to provide incomplete CDD information and documentation within service level. Requirements: Bachelor’s degree or above in business or related disciplines; At least 1 year banking experience in branch operations; Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing; Self-motivated, able to work independently and willing to accept challenges; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Personal Banking Manager [Ref: APBM-EN] Responsibilities: Solicit business opportunities by providing quality services and promoting retail banking products to the mass-market customers and make referral, if necessary, in order to achieve the business sales targets of the bank; Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; Extensive knowledge and exposure in various retail banking products; High initiative team player, sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). Customer Relationship Manager, Wealth Management (Branch) [Ref: CRMWMB-EN] Responsibilities: Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis; Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above in Business or related disciplines; At least 2 years of sales experience in consumer banking field; Sound knowledge towards investment market and various banking products; Sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must; CFPCM / CFMP / ECF – RWM is preferred; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management. Customer Services Officer (Counter Operations) [Ref: CSOCO-CM] Responsibilities: Provide professional and efficient counter services to the customers; Establish good relationships with customers to seize referral opportunities; Perform general clerical support in branches to smoothen the daily operation. Requirements: HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics; Proactive, eager to learn and able to work under pressure; Attentive to details with good communication and organization skills; Pleasant character with customer-oriented attitude; Conversant with Chinese word processing and MS Office Suite; Possess HKSI and IIQE qualifications will be an advantage.  Corporate and Commercial Business Department Relationship Manager - Corporate Banking / Commercial Banking [Ref: RMCB-KF] Responsibilities: Assist in formulating and implementing business strategies in achieving the business goals and sales targets of the bank; Manage and develop corporate / commercial banking accounts; Prepare credit proposal, perform comprehensive review and assessment of risks for all credit packages. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 3 years of experience in corporate or commercial banking; Substantial knowledge and exposure in corporate or commercial banking; Aggressive, result-oriented with good business acumen; Analytical with strong negotiation and presentation skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Candidate with more experience will be considered as Senior Relationship Manager. Syndicate Loan Manager [Ref: COR-SYN-KF] Responsibilities: Work closely with front-line / account relationship managers / team leaders to win mandates as lead manager / arranger / underwriters; Maintain good contact with banks to explore primary and secondary syndicated transaction opportunities; Provide regular updates on market information and investor appetites, and advise on loan pricing and distribution strategies; Promote and manage the sell-down of the bank’s loan portfolio, including preparing relevant documents for transaction closing; Prepare information memorandums/packages; Work with front-line, loan operation team, lawyers, and other relevant units to finalize loan documents and assist in the fulfillment of conditions precedent to drawdown; Assist in formulating and implementing business strategies to achieve the bank’s business goals and sales targets. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 7 years of working experience in Syndicate Loan; Aggressive and result-oriented with good business acumen; Analytical with strong negotiation and presentation skills; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate availability is highly preferred; Candidate with more experience will be considered as Senior Syndicate Loan Manager.  Credit Management Department Credit Risk Manager (Credit Review) [Ref: CRDCR-KF] Responsibilities: Analyse and review credit applications and proposals, evaluate risk level and prepare assessment reports; Formulate credit risk policy to optimise the risk exposure of the bank; Facilitate in credit product development to strengthen the competitiveness of the bank in commercial lending, trade finance and other credit products. Requirements: Bachelor’s degree or above in Risk Management, Finance, Economics, Accounting, Information System or related disciplines; Professional qualification in CFA, FPM, ACCA, CPA, ECF is preferred; Minimum 4 years of experience in credit risk management and analysis, exposure in policy formulation is an advantage; Sound knowledge in regulatory requirements, Basel III and banking practices on credit risk management is essential; Analytical, independent, possession of good problem-solving and report-writing skills; Proficiency in both written and spoken English, Chinese and Putonghua.  Finance Department Assistant Financial Management Manager - Asset & Liability Management [Ref: AFMMALM-ALAI] Responsibilities: Review and establish the policies and procedures in respect of liquidity risk and interest rate risk monitoring in compliance with the guidelines of HKMA Supervisory Policy Manual. Assist in the formulation of capital management system for assessing the capital adequacy of the bank in relation to its overall risk profile in accordance with the requirements of Basel III. Requirements: Bachelor’s degree or above in Accounting, Finance, Risk Management, or related disciplines; preferably with professional qualification in CFA / FRM; At least 1 year banking experience in capital management / liquidity / interest rate risk management for banking book; Candidate with experience in interest rate risk management or capital management will be considered in first priority; Substantial knowledge in Basel III IRRBBor Basel III CAR or Basel III LCR and relevant HKMA regulatory requirements is essential; Strong analytical and report-writing skills; Proven analytical skills in forecasting and modeling; independent and possession of good problem-solving ability; Conversant with Chinese word processing and MS Office Suite; knowledge in SAS / ALM system and Oracle application is highly preferable; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Candidate with more experience will be considered as Financial Management Manager. Financial Management Manager - Budget and Planning [Ref: FMMBP-ALAI] Responsibilities: Assist in preparing financial budget and financial analysis reports to senior management for planning and decision-making; Participate in developing and enhancing management information systems such as internal transfer pricing, cost allocation and profitability analyzing, to facilitate the building of an effective financial management in achieving the financial goals of the bank. Requirements: Bachelor’s degree or above in Accounting, Finance or related disciplines;  At least 5 years of experience in banking;  Strong analytical and report-writing skills;  Able to work independently and under pressure;  Sound knowledge in Chinese word processing and MS Office Suite;  Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Candidate with less experience will be considered as Assistant Financial Management Manager.  Financial Market Department Debt Capital Markets Manager [Ref: DCMM-KF] Responsibilities: Prepare pitchbooks and RFP responses, including market updates and bond issuance proposals; Execute transactions by establishing Chinese Walls, conducting due diligence, reviewing documentation and overseeing deal closings; Collaborate with team members and colleagues across departments to ensure smooth and timely completion; Distribute daily Certificate of Deposit pricing quotes; Design training materials and mentor junior team members through internal training sessions; Undertake other ad hoc tasks. Requirements: Bachelor's degree in Finance, Accounting, Economics or related disciplines; At least 3 years of experience in Debt Capital Markets; Passed HKSI Examinations or qualified under Hong Kong's SFC Ordinance for carrying out Regulated Activities Types 1 and 4 or equivalent is a must; Sound knowledge in Debt Capital Markets; Strong analytical, presentation and communication skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Dealer – Money Markets/Funding [Ref: DMF-KF] Responsibilities: Ensure adequate funding across all currencies, properly fund various nostro account positions and closely monitor intraday liquidity movements; Conduct interbank lending/borrowing, FX swaps, and repo transactions in accordance with prevalent market conditions and liquidity profile; Oversee interest rate, liquidity, and currency mismatches in the banking book; Monitor key risk indicators to ensure compliance with internal limits and regulatory requirements; Advise on and engage in trading strategies to maximize profit, commensurate with internal risk framework; Provide market colour and advice to other line of business; Participate in ad hoc assignments as needed, and cross-functional posting to FX/Precious metals team might be required. Requirements: Bachelor's degree in Finance, Accounting, Economics or related disciplines; Minimum 2-3 years of experience in active money market dealing; Relevant Enhanced Competency Framework (ECF) qualification is preferable; Good knowledge of money market dealing and various financial instruments; Ability to work independently with minimum supervision, self-motivated with strong communication, interpersonal and analytical skills; Sensitive to market/regulatory changes and good sense of risk management; Proficient in MS Office Applications, Chinese word processing and treasury systems like Reuters, Bloomberg, Calypso, etc.; Good command of both spoken and written English and Chinese, including Mandarin; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Candidates with more experience will be considered as Senior Dealer. Manager, Business Control [Ref: BCM-KF] Responsibilities: Responsible for day-to-day market risk management including control, reporting and analytics support; Deliver risk analysis on treasury activities to provide management with insights for strategic decision making; Perform risk-based evaluation on new products, provide critical assessments and regular review on pricing methodology, model assumptions and limitation; Collect rules and regulations of local, mainland regulatory authorities or legislation departments related to financial institution businesses; Review the in-house risk policies and work procedures with reference to the statutory requirements of different regulatory authorities; Drive and participate in system implementation and system enhancement projects; Work independently with both internal and external (including auditors and regulators) stakeholders to resolve issues; Contribute to the continuous refinement of risk management policies and procedures. Requirements: Bachelor’s degree or above in Risk Management, Quantitative Finance, Statistics, Financial Engineering or related quantitative discipline; Minimum 5 years of quantitative or validation experience within a risk function in bank or other financial services industry; Solid knowledge in market risk management governance and framework including policy enhancement, daily control, limit assessment, limit approval and etc.; Familiar with regulatory frameworks such as FRTB and IRRBB is highly preferred; Sound understanding of features of fixed income, interest rate, FX, commodity and/or associated derivative products; Holder of CFA and/or FRM is preferred; Proficiency in Excel VBA, SQL and Python is considered a significant advantage. Senior Dealer – FX & Precious Metals Trading [Ref: SDFX-KF] Responsibilities: Take charge of foreign exchange and precious metals dealing (proprietary/client flow trading) activities to maximize profitability, commensurate with the Bank’s risk appetite; Understand and interpret current market dynamics, handle enquiries and provide pricing to frontline business unit when needed; Handle the Bank’s FX & precious metals margin system; Develop connections with the onshore market (i.e. CFETS & Shanghai Gold Exchange) to capture potential business opportunities; Provide market information and strategic analysis to the management; Nurture and mentor junior staff as needed; Participate in ad-hoc assignments and undertake mid/night shifts if required. Requirements: Bachelor's degree in Finance, Accounting, Economics or related disciplines; At least 5 years of relevant experience, preferably in precious metals; Prior onshore experience/experience with handling onshore related business is a big plus; Extensive understanding of the financial markets and various financial instruments; thorough knowledge of local banking landscape; Relevant Enhanced Competency Framework (ECF) qualification is preferable; Sensitive to market/regulatory changes and good sense of risk management; Proficient in MS Office Applications, Chinese word processing and treasury systems like Reuters, Bloomberg, Calypso, etc.; Analytical and detail-minded with good numerical sense; self-starter with ability in multi-tasking, strong communication skills; Good command of both spoken and written English and Chinese, including Mandarin; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).  Information Technology Department Information Technology Manager - Project Management & Business Analysis (Contract) [Ref: REM-AL] Responsibilities: Understand and analyze business requirements. Work as Business Analyst for Investment (Stock/Fund/Bond) or Treasury to support their business requirements; Act as IT PM, manage the projects from initiation to roll-out; Work closely with a wide range of stakeholders including business users, technical teams (internal and external), regulatory parties, senior managements to ensure effective project implementation; Support UAT. Facilitate IT solution and problem solving, prepare related documentations; Coordinate with multiple parties to achieve the goals; Contribute to wider project group by sharing domain knowledge. Requirements: Bachelor’s degree or above in Computer Science, or related disciplines; At least 5 years’ experience in project management and business analysis, with experience in banking is highly preferred; Experience in driving digital change programs with a distributed team comprising internal and external resources based in different locations; Strong experience in stakeholder and vendor management; Strong in analysis, communication, presentation and time-management; Work independently, able to work under pressure; Proficiency in both English and Chinese (both Putonghua and Cantonese).  Network Finance Department e-Banking App Operations Manager (Contract) [Ref: EBD-AOM-AL] Responsibilities: Operations Strategy and Execution：Develop and implement the Bank’s annual app operations plan. Plan and execute online and offline campaigns; Data Analysis：Analyze user behavior data by SQL/Python, produce optimization reports, and drive iterative improvements; Product Operations Closed-Loop Management：Monitor App feature usage rates and manage user feedback loops; Cross-Department Collaboration and Resource Integration：Liaise with R&D team to facilitate feature development and coordinate with compliance departments; Competitor Research and Innovation Exploration：Regularly analyze peer App strategies to identify differentiated operational approaches and explore AI applications in user engagement. Requirements: Bachelor’s degree or above in Finance, Computer Science, Marketing or related disciplines; At least 3-5 years of experience in Banking or Fintech company, with a track record of successful campaign planning; Proficiency in Tableau/Power BI; basic data analysis skills using SQL; Familiarity with Hong Kong e-Banking compliance requirements; Ability to identify user needs through data and design commercialization pathways; Experience in leading at least two full-cycle operations projects, and with cross-cultural collaboration experience; Candidate with experience in Banking Apps and Operational Models, or AI projects (e.g., machine learning model deployment, intelligent recommendation systems) is preferred. Senior Product Management Manager [Ref: SPMM-AL] Responsibilities: Lead and develop the strategic planning and construction of non-branch electronic banking channels centered on APPs; Drive the implementation of relevant projects to ensure the timely and quality completion of products; Be responsible for designing and optimizing customer experiences, particularly in the establishment of financial and non-financial service systems and user systems; Conduct industry and innovation research to understand market trends and provide insights; Promote the implementation of innovative products to ensure they respond quickly to market demands and customer expectations; Closely coordinate and manage multiple suppliers to ensure product and service technical standards and security requirements are met; Perform market analysis and identify demand, ensuring product development aligns with market trends and customer needs. Requirements: Bachelor's degree or above, with preference for finance, computer science or related disciplines; Minimum of 7 years of experience in the relevant field, particularly in electronic banking or fintech areas; Abundant experience in the development and management of financial products, especially in the APP and non-branch banking channels; Responsible or participated in at least 3-5 successfully developed financial product projects; Strong problem-solving and analytical skills, capable of quickly diagnosing and solving complex problems; Good market research and user needs analysis skills; Excellent communication and coordination abilities, capable of effectively leading teams and external collaborators; Proficiency in both written and spoken English, Chinese and Putonghua.  Office of the Chief Executive Administration & Support Manager (Administration Division) [Ref: AMD-ASM-CM] Responsibilities: Responsible for the procurement of non-electronic equipment for the entire bank, including stationery, vehicles, and large machinery; Monitor and oversee the procurement process; Handle budget and expense management; Manage vehicle operations, employee canteen, and banquet arrangements; Oversee fixed asset management, including annual maintenance, renewals, and payments; Handle relevant office documents (e.g., vehicle registration); Manage insurance for bank property. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 5 years of experience in procurement and bidding management; Prior experience in facilities or security management is an advantage; Familiar with financial management; Experience in vehicle management and banquet services is preferred; Proficiency in both written and spoken English, Chinese and Putonghua.  Operation Management Department Assistant Credit Execution Manager (Corporate Loan Documentation) [Ref: CED-ACEM-CM] Responsibilities: Review and ensure the completeness and correctness of syndicated / commercial loan documents and operational matters; Ensure compliance with guidelines, legal and regulatory requirements; Revise internal guidelines and documents according to regulatory updates; Manage and motivate team members to properly perform routine and ad hoc works; Coach, mentor and develop team members; co-ordinate with internal and external parties for providing quality loan services to clients. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 3 years working experience in handling syndicated / commercial loans documentation / operation / administration; Good understanding of bank lending laws and regulations in Hong Kong; Good leadership, problem-solving, communication and time management skills; Able to work with high accuracy and under pressure; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Operations Support Manager (Account Opening Team) [Ref: AOSAO-CM] Responsibilities: Handle the initial assessment of account opening for companies with single-tier and multi-tier structures; Responsible for due diligence on corporate accounts and private clients, as well as special account checks, to ensure the bank complies with regulatory requirements; Responsible for reporting statistical data to the bank's operational risk department and HKMA; Assist in entering new account information into the system and perform system maintenance. Requirements: Bachelor’s degree or above in Business Administration or Operations Management or related disciplines; At least 3 years of experience in banking, preferably in branch operations; Solid knowledge in bank retail business and local regulatory requirements; Strong risk awareness and logical thinking skills with good problem-solving ability; Possess knowledge of the admission requirements for corporate and private accounts, including client due diligence and special account checks; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Remittance Manager [Ref: RSD-AREM-CM] Responsibilities: Manage and monitor the operations of the Remittance Centre which covers inward remittance, outward remittance and intermediary remittance service, including case investigation; Ensure compliance with guidelines, legal and regulatory requirements; Review the workflow, procedures and systems; Support all SWIFT messages routing and management for the bank; Supervise and motivate team members to properly perform routine and ad hoc works. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 3 years of experience in remittance with solid knowledge in payment execution and monitoring transactions with Anti-Money Laundering matters; Experience in case investigation is required; Strong leadership, communications and interpersonal skills; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate available is highly preferred. Assistant Settlement Manager (US stock) [Ref: RSD-ASM-CM] Responsibilities: Assist in daily transaction processing of securities and funds to deliver a timely, smooth, reliable and efficient service to customer. Provide processing support on daily operation tasks such as trade matching, CCASS operations, corporate actions processing, IPO FINI and placement, client fund transfers, borrowing and lending, data management and mutual funds processing. Assist to manage the stock pledge processing of equities and derivatives in Hong Kong. Enforces segregation of duties and proper controls by verifying the transactions, amendments and data changes made by the operations team. Participate in system enhancement project, manage and resolve problems during different stages from project initiation to its implementation. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 3 years of working experience in the settlement and operations department; Applicants with prior experience in US stock settlement will be given priority consideration; Solid experience in operations and settlement of Equities, Fixed Income, Mutual Funds, Derivatives; Ability to handle the full settlement cycle in CCASS is a must; Good understanding of the procedures for clearing, fees and commissions calculation, handling IPO, corporate actions, fund transfers and settlement instructions, mutual funds processing and the relevant SFC and HKEX rules and regulations; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate available is highly preferred. Credit Execution Manager (Corporate Loan Documentation) [Ref: CED-CEM-ALAI] Responsibilities: Review and ensure the completeness and correctness of corporate and commercial loan documents and operational matters; Ensure compliance with guidelines, legal and regulatory requirements; Revise internal guidelines and documents according to regulatory updates; Manage and motivate team members to properly perform routine and ad hoc works; Coach, mentor and develop team members; co-ordinate with internal and external parties for providing quality loan services to clients. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 8 years working experience in handling syndicated / commercial loans documentation / operation / administration with at least 2 years experience at managerial level; Good understanding of bank lending laws and regulations in Hong Kong; Good leadership, problem-solving, communication and time management skills; Able to work with high accuracy and under pressure; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Credit Execution Manager. Remittance Manager [Ref: RSD-REM-CM] Responsibilities: Manage and monitor the operations of the Remittance Centre which covers inward remittance, outward remittance and intermediary remittance service, including case investigation; Ensure compliance with guidelines, legal and regulatory requirements; Review the workflow, procedures and systems; Support all SWIFT messages routing and management for the bank; Supervise and motivate team members to properly perform routine and ad hoc works. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 7 years of experience in remittance with solid knowledge in payment execution and monitoring transactions with Anti-Money Laundering matters; Experience in case investigation is required; Strong leadership, communications and interpersonal skills; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate available is highly preferred; Candidate with more experience will be considered as Senior Remittance Manager. Settlement Manager [Ref: RSD-SM-CM] Responsibilities: Assist in daily transaction processing of securities and funds to deliver a timely, smooth, reliable and efficient service to customer; Provide processing support on daily operation tasks such as trade matching, CCASS operations, corporate actions processing, IPO FINI and placement, client fund transfers, borrowing and lending, data management and mutual funds processing; Assist to manage the stock pledge processing of equities and derivatives in Hong Kong; Enforces segregation of duties and proper controls by verifying the transactions, amendments and data changes made by the operations team; Participate in system enhancement project, manage and resolve problems during different stages from project initiation to its implementation; Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 5 years of working experience in the settlement and operations department; Applicants with prior experience in US stock settlement will be given priority consideration; Solid experience in operations and settlement of Equities, Fixed Income, Mutual Funds, Derivatives; Ability to handle the full settlement cycle in CCASS is a must; Good understanding of the procedures for clearing, fees and commissions calculation, handling IPO, corporate actions, fund transfers and settlement instructions, mutual funds processing and the relevant SFC and HKEX rules and regulations; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate available is highly preferred.  Personal Product Management Department Assistant Retail Lending Manager [Ref: ARLM-ALAI] Responsibilities: Solicit business opportunities by promoting retail financing products (e.g. mortgage, secured loan, etc.) to the mass-market customers and conducting outreach sales activities by establishing good relationship with business partners; Handle customer inquiries and retail credit applications in a professional and compliance manner. Make referrals if necessary in order to achieve the business sales targets of the bank. Identify and fulfill customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above Business or related disciplines; At least 1 year of sales experience in consumer banking field; Sales and customer-oriented, outgoing, energetic with high flexibility; Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance and investments. Cross border business experience is an added advantage; Proactive with excellent interpersonal and communication skills; Passed in HKSI 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is a must; Cross border business experience is an added advantage; Proficient in both spoken and written English and Chinese including Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA); Candidate with more experience will be considered as Retail Financing Manager. Product Management Manager (Equity/ Investment Funds/ Structured Products) [Ref: PMMIF-ALAI] Responsibilities: Work with a team charged with a product line and manage the entire product line life cycle from strategic planning to tactical activities; Aim at increasing the profitability of existing products and developing new products. Conduct market research and initiate marketing strategies; Familiar with up-to-date compliance requirements and participate in the work flow design. Requirements: Bachelor’s degree in Finance, Marketing or Business related disciplines; At least 5 years banking experience (experience in product management is an advantage); Knowledge on retail banking products and global financial markets; Well-versed with regulatory requirements of banking industry; Analytical with excellent problem-solving skill and strategic mindset; Possession of sound communication and presentation skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Candidate with less experience will be considered as Assistant Product Management Manager.  Personal Relationship Management Department Assistant Customer Services Manager (Online Banking Centre) (Contract) [Ref: ACSMOBC-AL] Responsibilities: Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels; Handle customer requests and resolve customer and resolve customer complaints to ensure customer satisfaction; Solicit business opportunities through cross-selling and outbound calls to meet the sales and other business objectives; Perform general support in centre to smoothen the daily operation; Provide high quality service and handle daily operations according to the regulatory and compliance requirements to meet all the quality and service targets; Perform duties on shift basis 7x24 to ensure the smooth and continuous operations. Requirements: Bachelor’s degree or above in any discipline; At least 2 years of call centre experience preferably in financial industry; Excellent communication skill with strong customer-oriented mind set; Pro-active, self-motivated, mature and pleasant personality; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua. Online Banking Centre Manager (Online Chat Service) [Ref: OBCM-AL] Responsibilities: Act as a team leader and manage a team of service representatives to provide all-around quality service to customers via Online Chat; Establish relevant guidelines and procedures to ensure excellent service standards; Handle customer requests and resolve customer complaints to ensure customer satisfaction; Gather and analyze data to formulate training programs to team members; Conduct coaching to team members on best practices for daily inquiries; Perform any other job duties as assigned by supervisor. Requirements: Bachelor’s degree or above in any discipline; At least 2 years of experience in SME customer service in banking industry; Good customer service orientation with strong problem solving and analytical skills; Excellent customer centricity mindset to deliver good quality services for customers; Able to work under pressure and meet tight deadlines; Proficient in MS Office applications including Chinese word processing; Work on shift is required. Relationship Manager - Cross Border Business [Ref: RMCBB-EN] Responsibilities: Explore cross-border business opportunities and facilitate customer acquisition for the segment of Mainland customers; Identify and fulfil customer needs by providing thorough financial analysis; Initiate and implement strategies to promote a full range of banking services in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above; At least 5 years of sales experience in consumer banking field; Experience in cross border business or segment business, handling cross border business is preferred; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Sound knowledge towards investment market and various banking products; Sales and customer-oriented with good communication skills; With strong people network in Mainland; Ability to communicate with Chinese financial institution independently; Occasional business travel maybe required; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA) Strategic Planning Manager - Cross Border [Ref: SPMCB-EN] Responsibilities: Review, formulate and implement strategies to align with the business targets; Design and monitor the implementation of business plans for Cross Border Center; Work with various internal and external stakeholders to meet business needs from a holistic perspective; Collect and analyze data and feedbacks from time to time and make business recommendations for continuous improvement; Perform administrative duties, system UAT, compiles various data and generate reports for strategic business analysis. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 4 years of experience in Financial Services, including 1 year in strategic planning or product development; Familiar with branch operations and operations/service enhancement is an advantage; Excellent communication and presentation skills; A good team player with strong business acumen and analytical skills; Able to work under pressure to meet tight deadline; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Strategic Planning Manager. Strategic Planning Manager - Customer Segment Management (SME) [Ref: SPMCSM-EN] Responsibilities: Review, formulate and implement strategies to align with the business targets; Design and monitor the implementation of business plans for Commercial Center; Work with various internal and external stakeholders to meet business needs from a holistic perspective; Develop and implement promotion and marketing plans for SME segment; Collect and analyze data and feedbacks from time to time and make business recommendations for continuous improvement; Perform administrative duties, compiles various data and generate reports for strategic business analysis. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 4 years of experience in Financial Services, including 1 year in SME strategic planning or product development; Familiar with Commercial Center operations and operations/service enhancement is an advantage; Excellent communication and presentation skills; A good team player with strong business acumen and analytical skills; Able to work under pressure to meet tight deadline; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Strategic Planning Manager. Strategic Planning Manager - Segment Management [Ref: SPMSM-EN] Responsibilities: Assist to design and strengthen value propositions for mass and high net worth segment to support the proposition pillars through customer insight; Deliver comprehensive business intelligence and market analysis to support data-driven decision-making and strategic planning; Identify opportunities to streamline the workflow to improve campaign efficiency and performance through automation, technology, etc.; Assist in ensuring that the Bank’s key digital transformation projects are completed in a timely manner and with high quality to meet the regulatory and internal requirements; Collaborate and negotiate with IT Department on digital projects. Work with business users and provide User Requirement to IT Department if needed. Requirements: Bachelor's degree or equivalent, at least 4 years of experience in financial industry, experience in digital projects is preferable; Strong organizational, analytical and communication skills; Self-driven and creative with the ability to take on multiple activities and tasks; Proven project management experience and skills; Demonstrated ability to adapt to new technologies and learn quickly in a fast-moving technology landscape; Good command of both spoken and written English and Chinese; Putonghua proficiency is an advantage.  Private Banking Department Private Banking - Relationship Manager [Ref: PBRM-CN] Responsibilities: Develop and manage a portfolio of private banking clients; Perform investment portfolio analysis and fulfil clients’ investment needs by providing professional wealth management advice; Provide regular portfolio review and market update to clients; Initiate and implement strategies to promote a full range of banking and investment products through a proactive and professional approach in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above; At least 5 years of sales experience in private banking field; Sound knowledge towards investment market and private banking products; Good understanding of private banking operations and policies; Excellent connection in private banking market; Sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 is a must; Holder of PWMA or CFPCM qualifications will be an advantage; Proficiency in both written and spoken English, Chinese and Putonghua; This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA)  Risk Management Department Assistant AML Manager (Advisory) (Contract) [Ref: AMLMC-KF] Responsibilities: Maintain an effective AML/CFT compliance framework / controls across the Bank; Provide advisory support to business units and relevant stakeholders in both Hong Kong and Mainland China to ensure that the Bank complies with internal and regulatory requirements; Review and maintain the AML/CFT policies and procedures up-to-date, and support the implementation across the Bank; Review enhanced due diligence for high risk customers; Coordinate and oversee the Bank’s (overseas) subsidiaries in AML/CFT matters; Handle AML-related inquiries from regulators and other stakeholders; Participate in AML/CFT related ad-hoc projects as assigned. Requirements: Bachelor’s degree or above in Finance, Law, Accounting, Business Administration or related disciplines; 2-3 years of relevant experience in AML/CFT compliance with good understanding and application of AML/CFT regulatory requirements in Hong Kong; Knowledge in AML/CFT regulatory requirements in Mainland China would be an advantage; Independent, good team player, analytical mind with sound communication and interpersonal skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Holder of AAMLP / CAMLP / CAMS would be an advantage. Assistant Risk Management Manager - Co-ordination & Reporting (Contract) [Ref: ARMM-KF] Responsibilities: Assist in co-ordinating meetings, preparing meeting materials, taking minutes for senior management or committee meeting; Consolidate the bank-wide risk related information for potential risks analysis; Prepare the risk-related reports to the holding company; Responsible for the departmental administration work of Risk Management Department; Handle ad hoc projects upon request. Requirements: Bachelor’s degree or above; 2-3 years relevant experience in banking or financial markets, and secretarial experience is preferred; ECF qualification is preferred; Good understanding and knowledge in risk management and banking practices; Independent, committed, proactive, detail-oriented and responsible working attitude; Excellent communication and writing skills; Good command of PC skills and Chinese word processing; Proficiency in both written and spoken English, Chinese and Putonghua.  Strategy and Development Department Economist [Ref: ECO-AL] Responsibilities: Provide advice on a variety of economic, financial and policy issues that affect the Bank’s environment; Conduct in-depth economic and industry research to support the Bank’s strategy and business development; Forecast economic and financial indicators and conduct stress test under different economic scenarios; Assist in ad hoc tasks and projects as assigned. Requirements: Master’s degree or above in Economics or related disciplines; At least 3 years of experience in research (banking highly preferred); Strong analytical skills and excellent writing skills in both Chinese and English; Self-motivated and able to work independently; Team player with effective interpersonal skills to facilitate effective working relationship with others. Strategist [Ref: S-AL] Responsibilities: Coordinate with different departments, monitor implementation progress of business projects to ensure the strategic objectives of the bank are achieved; Responsible for report preparation including the business development plans, strategic reports and business performance reports of the bank. Requirements: Bachelor's Degree in Business Administration, Management or related disciplines; At least 8 years banking experience, preferably with corporate business or frontline exposure; Good project management and organizational skills with strategic mindset; Analytical, independent and possession of good communication skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Immediate available is highly preferred.