Corporate and Commercial Business Department Relationship Manager – Corporate Banking / Commercial Banking (Ref: RMCB-IY) Responsibilities: Assist in formulating and implementing business strategies in achieving the business goals and sales targets of the bank; Manage and develop corporate / commercial banking accounts; Prepare credit proposal, perform comprehensive review and assessment of risks for all credit packages. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 3 years of experience in corporate or commercial banking; Substantial knowledge and exposure in corporate or commercial banking; Aggressive, result-oriented with good business acumen; Analytical with strong negotiation and presentation skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with more experience will be considered as Senior Relationship Manager.  Personal Relationship Management Department Relationship Manager – Cross Border Business (Ref: RMCBB-EW) Responsibilities: Explore cross-border business opportunities and facilitate customer acquisition for the segment of Mainland customers; Identify and fulfil customer needs by providing thorough financial analysis; Initiate and implement strategies to promote a full range of banking services in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above; At least 5 years of sales experience in consumer banking field; Experience in cross border business or segment business, handling cross border business is preferred; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Sound knowledge towards investment market and various banking products; Sales and customer-oriented with good communication skills; With strong people network in Mainland; Ability to communicate with Chinese financial institution independently; Occasional business travel maybe required; Proficiency in both written and spoken English, Chinese and Putonghua.  Channel Management Department Assistant Personal Banking Manager (Ref: APBM-IY) Responsibilities: Solicit business opportunities by providing quality services and promoting retail banking products to the mass-market customers and make referral, if necessary, in order to achieve the business sales targets of the bank; Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; Extensive knowledge and exposure in various retail banking products; High initiative team player, sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua. Customer Services Officer (Counter Operations) (Ref: CSOCO-EW) Responsibilities: Provide professional and efficient counter services to the customers; Establish good relationships with customers to seize referral opportunities; Perform general clerical support in branches to smoothen the daily operation. Requirements: HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics; Proactive, eager to learn and able to work under pressure; Attentive to details with good communication and organization skills; Pleasant character with customer-oriented attitude; Conversant with Chinese word processing and MS Office Suite; Possess HKSI and IIQE qualifications will be an advantage. Customer Relationship Manager, Wealth Management (Branch) (Ref: CRMWMB-IY) Responsibilities: Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis; Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above Business or related disciplines; At least 2 years of sales experience in consumer banking field; Sound knowledge towards investment market and various banking products; Sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must; CFPCM / CFMP / ECF – RWM is preferred; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management. Assistant Branch Operation Manager (Ref: Ref:ABOM-EW) Responsibilities: Supervise the counter services to ensure smooth and efficient day-to-day operations with emphasis on high quality customer services; Ensure the branch is operated in accordance with the rules, guidelines, procedures and ordinances of the Bank and regulatory bodies. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; A team player with good communication skills and risk awareness; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Personal Services Manager (Cross Border Business) (Ref: APSMCBB-EW) Responsibilities: Solicit business opportunities by providing quality services and promoting retail banking products for the segment of Mainland customers and make referral if necessary in order to achieve the business sales targets of the bank; Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; Fresh graduate is welcome; Extensive knowledge and exposure in various retail banking products; High initiative team player, sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Personal Services Manager (Ref: APSM-IY) Responsibilities: Solicit business opportunities by providing quality services and making referral for investment and insurance products; Responsible for account opening. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 1 year of experience in banking; Extensive knowledge and exposure in various retail banking products; High initiative team player, sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred; Proficiency in both written and spoken English, Chinese and Putonghua.  Network Finance Department Assistant Customer Services Manager (Online Banking Centre) (Secondment Contract) (Ref: ACSMOBC-AL) Responsibilities: Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels; Handle customer requests and resolve customer and resolve customer complaints to ensure customer satisfaction; Solicit business opportunities through cross-selling and outbound calls to meet the sales and other business objectives; Perform general support in centre to smoothen the daily operation; Provide high quality service and handle daily operations according to the regulatory and compliance requirements to meet all the quality and service targets; Perform duties on shift basis 7x24 to ensure the smooth and continuous operations. Requirements: Tertiary educated or above; At least 2 years of call centre experience preferably in financial industry; Excellent communication skill with strong customer-oriented mind set; Pro-active, self-motivated, mature and pleasant personality; Holders of SFC Type 1 & Type 4 licenses preferred; Proficiency in both written and spoken English, Chinese and Putonghua. Online Banking Centre Manager (Online Chat Service) (Ref: OBCM-AL) Responsibilities: Act as a team leader and manage a team of service representatives to provide all-around quality service to customers via Online Chat; Establish relevant guidelines and procedures to ensure excellent service standards; Handle customer requests and resolve customer complaints to ensure customer satisfaction; Gather and analyze data to formulate training programs to team members; Conduct coaching to team members on best practices for daily inquiries; Perform any other job duties as assigned by supervisor. Requirements: Bachelor’s degree or above in any discipline; At least 2 years of experience in SME customer service in banking industry; Good customer service orientation with strong problem solving and analytical skills; Excellent customer centricity mindset to deliver good quality services for customers; Able to work under pressure and meet tight deadlines; Proficient in MS Office applications including Chinese word processing; Work on shift is required.  Finance Department Financial Management Manager - Budget and Planning (Ref: FMMBP-ALAI) Responsibilities: Assist in preparing financial budget and financial analysis reports to senior management for planning and decision-making; Participate in developing and enhancing management information systems such as internal transfer pricing, cost allocation and profitability analyzing, to facilitate the building of an effective financial management in achieving the financial goals of the bank. Requirements: Bachelor’s degree or above in Accounting, Finance or related disciplines; At least 5 years of experience in banking; Strong analytical and report-writing skills; Able to work independently and under pressure; Sound knowledge in Chinese word processing and MS Office Suite; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Candidate with less experience will be considered as Assistant Financial Management Manager. Financial Management Manager - Regulatory Reporting (Ref: FMMRP-ALAI) Responsibilities: Prepare statutory financial reports in accordance with the HKMA reporting guidelines and monitor movements related to the Bank's portfolio of assets and liabilities; Assist in setting up, maintaining and improving financial compliance system and management information systems to ensure the financial data provided meet the requirements of HKMA and Banking Ordinance. Requirements: Bachelor’s degree or above in Accounting, Finance, Risk Management or MIS or related disciplines; At least 4 years banking experience in financial regulatory reporting; Experience in performing UAT is definitely an advantage; Substantial knowledge in Basel III and HKMA regulatory requirements is essential; High initiative team player with strong analytical and report-writing skills; Able to work under pressure; Conversant with Chinese word processing and MS Office Suite; Knowledge in Oracle or Hyperion application is highly preferable; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Candidate with less experience will be considered as Assistant Financial Management Manager. Accounting Manager (Accounts Control) (Ref: AMAC-ALAI) Responsibilities: Manage the general ledger account control of the bank, including establish control procedures and perform routine review on accounting entries to ensure the compliance of bank's accounting policies; Handle daily accounting operations and ensure the month-end closing to cope with the reporting deadline; Liaise with business units and frontline in relation to the accounting entries issues; Drive the setup of new controls framework and implementation either due to regulatory changes or new business; Provide clear advice on control implication, as well as impact on new business/new products; Lead discussions on change initiatives, articulate clearly the user requirements, participate and provide input and solutions to new business/ products/ initiatives; Participate in system enhancement and UAT; Review on account control policies to comply with relevant accounting and regulatory requirements; Perform any other ad hoc duties as assigned. Requirements: Bachelor’s degree in Accounting, Finance or related disciplines; At least 5 years of experience in bank's account control; Strong communication and analytical skills; Proficient in MS Office Suite and practical skill in VBA & SQL is an advantage; Self-motivated, able to work under pressure and meet tight deadlines; Professional qualifications in HKICPA, ACCA, or equivalent is preferred; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Accounting Manager. Accounting Manager (Accounts Payable) (Ref: AMAP-ALAI) Responsibilities: Perform routine expenses settlement operation in an efficient manner; To compile, process and maintain routine expenses settlement records according to bank policy; Ensure that all the settlement processes are complied with policies and procedures; Prepare aging report and expenses analysis reports for management review; Keep proper accounting records for fixed assets; Participate in system enhancement and UAT, process revamp, streamlining etc; Perform any other ad hoc duties as assigned. Requirements: Bachelor’s degree or above in Accounting, Finance or related disciplines; At least 5 years of experience in expense payment function; Prior experience in banking payment system is a plus; Proficient in MS Office Suite and practical skill in VBA & SQL is an advantage; Ability to work independently and under pressure; organized and detail-minded; Proficiency in both written and spoken English, Chinese and Putonghua; Immediate availability will be an advantage; Candidate with less experience will be considered as Assistant Accounting Manager.  Risk Management Department Assistant Anti-Money Laundering Manager (Transaction Monitoring) (1-year Contract) (Ref: AAMLMTM-KF) Responsibilities: Conduct transaction monitoring and investigate suspicious transactions / alerts identified through the AML/CFT systems; Review anti-money laundering reports to identify suspected transactions and initiate follow up action to ensure the bank comply with related regulations; Involve in preparing suspicious transaction reports to the authority concerned timely; Assist team head to monitor the status of SAS cases and suspicious transaction reports to ensure the cases are investigated and conclusions are drawn within the timeframe; Provide technical support to the Bank’s AML systems such as usage enquiries handling, collaboration with Business Analyst and troubleshooting application incident; Provide support to the Bank’s AML system such as enquiries handling, collaboration with Business Analyst and troubleshooting application incident; Handle any AML/CFT related ad-hoc projects as assigned. Requirements: Bachelor’s degree in Finance, Law, Accounting, Business Administration, Information Technology or related disciplines; At least 3 years of relevant experience in AML/CFT compliance, preferably in transaction monitoring from banks; Holder of AAMLP/CAMS/ECF would be an advantage; Sound knowledge in anti-money laundering related regulations, guidelines and practices; Exposure in SAS programming and project experience/ technical support in implementing AML system and regtech solution; Independent, good team player, analytical mind with sound communication and interpersonal skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable. Compliance Manager (Ref: CM-KF) Responsibilities: Provides regulatory advice and guidance on rules and regulations; Collaborates with other business units to review compliance issues in order to address and meet regulatory or business changes; Develops, reviews and enforces the compliance programmes in accordance with the policies and guidelines of the bank and regulatory bodies; Conducts regular compliance reviews, complaint investigations and internal compliance trainings; Liaises with regulators, including HKMA, SFC and IA, etc. handle regulators’ enquiries and information request. Requirements: Bachelor’s degree in Business Administration, Finance, Business Law or related disciplines; At least 5 years banking experience in compliance or risk management; Exposure in China financial institutions with relevant compliance experience is highly preferable; ECF – COM is preferred; Substantial knowledge in regulatory requirements relating to banking industry; Knowledge in Fintech, Regtech and Virtual Bank industry will be an advantage; Analytical, proactive, strong organization skills and good team player; Proficiency in both written and spoken English, Chinese and Putonghua.  Operation Management Department Credit Execution Officer (Ref: CEO-PL) Responsibilities: Prepare loan documents and handle operational matters related to personal and commercial loans processing. Requirements: HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics; Relevant working experience and knowledge of banking is preferable; Attentive to details with good communication and organizational skills; Eager to learn and able to work independently; Conversant with Chinese word processing and MS Office Suite; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Operations Support Manager (Ref: AOSM-PL) Responsibilities: Initiate plans concerning operation process, policies and workflow for the retail banking section; Examine temporary credit or overdraft applications and approvals from retail branches; Perform anti-money laundering checking for account opening documents and conduct profile review to ensure the bank complies with regulatory requirements. Requirements: Bachelor’s degree or above in Business Administration or Operations Management or related disciplines; At least 5 years of experience in banking, preferably in branch operations or sales activities planning; Solid knowledge in bank retail business and local regulatory requirements; Independent, flexible, analytical with good problem-solving ability; Excellent communication skill with strong risk awareness; Proficiency in both written and spoken English, Chinese and Putonghua. Assistant Remittance Manager (Ref: ARM-PL) Responsibilities: Manage and monitor the operations of the Remittance Centre which covers inward remittance, outward remittance and outsourced remittance service; Ensure compliance with guidelines, legal and regulatory requirements; Review the workflow, procedures and systems; Supervise and motivate team members to properly perform routine and ad hoc works. Requirements: Bachelor’s degree or above in Business Administration or related disciplines; At least 2 years of experience in remittance with solid knowledge in payment execution and monitoring transactions with Anti-Money Laundering matters; Strong leadership, communications and interpersonal skills; Proficiency in both written and spoken English, Chinese and Putonghua. Settlement Manager (US Stock) (Ref: SM-PL) Responsibilities: Manage day-to-day settlement and operational support in the following areas: FX/ MM, Repo, NDF, OTC Option, ARR IRS, ARR Bonds etc; Liaise with counterparties and Front Office if there is trade booking discrepancy, confirmation mismatched, and settlement issues relating to Treasury transactions; Perform Collateral Management tasks, collaterals transfer, calculation of collateral interests, and arrangement settlement with CSA counterparties (Variation Margin & Initial Margin); Participate in system enhancement project, manage and resolve problems during different stages from project initiation to its implementation; Produce documentation on operating procedures and operating guideline; Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness. Requirements: Bachelor’s degree or above in related disciplines; At least 8 years of working experience in the settlement department; Solid experience of the operations and settlement of FX/MM, Repo, OTC Option, ARR IRS, ARR Bonds etc.; Familiar with settlement systems such as SWIFT, eMBT/eCMT, CMU and Euclid; Strong commitment, drive, willing to learn, and able to meet tight deadlines; Proficiency in both written and spoken English, Chinese and Putonghua; Candidate with less experience will be considered as Assistant Settlement Manager. Assistant Bills Operation Manager (Ref: ABOM-PL) Responsibilities: Process bills transactions and handle trade services; Prepare trade processing reports; Perform trade services documents checking according to standard practices; Ensure compliance with regulatory requirements, internal policies and guidelines; Participate in system enhancement and conduct UAT; Take up ad-hoc tasks as assigned. Requirements: Bachelor’s degree or above in related disciplines; At least 3 years of banking experience in Bills Operation / Trade Finance with sound practical knowledge; Strong communication and problem-solving skills; Able to work independently; Proficiency in both written and spoken English, Chinese and Putonghua.  Personal Product Management Department Assistant Retail Financing Manager (Ref: ARFM-ALAI) Responsibilities: Solicit business opportunities by promoting retail financing products (e.g. mortgage, secured loan, etc.) to the mass-market customers and conducting outreach sales activities by establishing good relationship with business partners; Handle customer inquiries and retail credit applications in a professional and compliance manner; Make referrals if necessary in order to achieve the business sales targets of the bank; Identify and fulfill customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided. Requirements: Bachelor’s degree or above Business or related disciplines; At least 1 year of sales experience in consumer banking field; Sales and customer-oriented, outgoing, energetic with high flexibility; Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance and investments; Proactive with excellent interpersonal and communication skills; Passed in HKSI 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is a must; Cross border business experience is an added advantage; Proficient in both spoken and written English and Chinese including Putonghua; Candidate with more experience will be considered as Retail Financing Manager. Product Management Manager (Equity / Investment Funds / Structured Products) (Ref: PMMIF-ALAI) Responsibilities: Work with a team charged with a product line and manage the entire product line life cycle from strategic planning to tactical activities; Aim at increasing the profitability of existing products and developing new products. Conduct market research and initiate marketing strategies; Familiar with up-to-date compliance requirements and participate in the work flow design. Requirements: Bachelor’s degree in Finance, Marketing or Business related disciplines; At least 5 years banking experience (experience in product management is an advantage); Knowledge on retail banking products and global financial markets; Well-versed with regulatory requirements of banking industry; Analytical with excellent problem-solving skill and strategic mindset; Possession of sound communication and presentation skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable. Wealth Management Manager (Ref: WMM-ALAI) Responsibilities: Identify and fulfil customer needs by providing thorough financial need analysis; Assess the suitability of various insurance products and provide quality insurance consultation to retail bank’s customers; Facilitate customer acquisition for the segment of Mainland customers. Requirements: Bachelor’s degree or above; At least 2 years of sales experience in insurance or banking industries and experience in handling Mainland customers is preferred; Sales and customer-oriented with good communication skills; Have a strong passion in developing in the field of insurance, passed in CFP education modules is an advantage; Passed in IIQE Paper 1, 2, 3 & 5 is a must; Holder of ECF-RWM would be an advantage; Proficiency in both written and spoken English, Chinese and Putonghua. Investment Product Specialist (Ref: IPS-ALAI) Responsibilities: Conduct briefings on investment market trend and investment products features to sales staff; Deliver investment strategies to meet customer investment needs; Support various kinds of investment sales activities & client meetings; Provide coaching and technical trainings to sales staff to enhance sales staff’s knowledge and skills; Support districts and sales staff to co-achieve business goals. Requirements: Bachelor's degree or above with major in Finance, Economics or related discipline; At least 4 years relevant working experience in the banking or financial industry; Licensed for dealing in securities - HKSI Paper 1,7 & 8 or equivalent; Professional certifications such as CFA and CFP etc. will be an advantage; Sufficient experience, good market sense and strong knowledge on investment markets & products, including but not limited to bonds, equities, commodities & FX, Unit Trust & Structured Products; Excellent interpersonal and presentation skills, self-motivated and independent, able to work under pressure; Enthusiasm in achieving target; Excellent command of spoken and written English and Chinese, and Putonghua is essential.  Private Banking Department Private Banking - Relationship Manager (Ref: PBRM-CN) Responsibilities: Develop and manage a portfolio of private banking clients; Perform investment portfolio analysis and fulfil clients’ investment needs by providing professional wealth management advice; Provide regular portfolio review and market update to clients; Initiate and implement strategies to promote a full range of banking and investment products through a proactive and professional approach in achieving the business sales targets of the bank. Requirements: Bachelor’s degree or above; At least 5 years of sales experience in private banking field; Sound knowledge towards investment market and private banking products; Good understanding of private banking operations and policies; Excellent connection in private banking market; Sales and customer-oriented with good communication skills; Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 is a must; Holder of PWMA or CFPCM qualifications will be an advantage; Proficiency in both written and spoken English, Chinese and Putonghua.  Information Technology Department Information and Technology Manager (Security Management) (Ref: ISD-AL) Responsibilities: Assess the information security risks of new projects and propose mitigation measures; Design and implement cyber defense plan that is consistent with the Group and complies with the requirements of the Hong Kong Monetary Authority; Responsible for daily information security operation and maintenance, including security event monitoring, security detection rule design, security cases following up and report progress regularly, account management, security vulnerability management, penetration test and other regular information security work; Coordinate internal and external audits of materials related to information security; Initiate regular information security health check and cybersecurity drilling. Requirements: Bachelor’s degree or above in Information Technology or related disciplines; Experience in banking, IT or information security is required with minimum 5 years experience in directly operating security tools and setting security rules; Holder of information security professional qualifications recognized by the Hong Kong Monetary Authority (such as CISSP/CISM/CISA/CSX-S/CSX-E/CCSP/CRT/CCT Infra/CCT Web App/CCSAS/CCSAM) is a must; Participated in writing information system security or technology risk management in policies, procedures and standards; Working experience in participating simulated cyber attack drill as a red or blue team members, and have certain attacking experience including but not limited to various types of SQL injection, Buffer Overflow, Cross-Site scripting, sniffing, Anti-virus trojan detection bypass, Privilege Escalation, CC attack, Lateral penetration, Vulnerability Mining, etc.; Proficiency in both written and spoken English, Chinese and Putonghua.  Strategic Development Department Strategist (Ref: S-ALAI) Responsibilities: Coordinate with different departments, monitor implementation progress of business projects to ensure the strategic objectives of the bank are achieved; Responsible for report preparation including the business development plans, strategic reports and business performance reports of the bank. Requirements: Bachelor's Degree in Business Administration, Management or related disciplines; At least 8 years banking experience, preferably with corporate business or frontline exposure; Good project management and organizational skills with strategic mindset; Analytical, independent and possession of good communication skills; Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable; Immediate available is highly preferred.