• Check account and credit card balance
• Place fixed deposits
• e-Statement Service
• Free electronic transfer experience for personal customers
• Process remittance
• Make credit card and bill payments

For details, please view Internet Banking /Mobile Banking Service Directory and Personal Internet Banking Interactive Demo.

• Place, change and cancel stock orders
• Subscribe fund(s)
• Execute precious metal/FX margin trading (FX margin trading available in USD)
• Trade foreign currencies and precious metal
• Apply IPO subscription/financing

Please click here to view the steps to open accounts and set up as the securities settlement account via internet banking.

• HKD and foreign currency deposit interest rates
• Precious metal prices
• Foreign currency exchange rates
• Stock quotes and fund information

• Registration of third party accounts, accounts at other local banks, beneficiary accounts
• Adjust daily fund transfer limit
• Change your password and personal information
• FPS Registration
• Set up overseas ATM cash withdrawal
• Apply for new cheque-books and consolidated statements.

Stronger security with Two-factor Authentication
To provide better security in e-Banking Services, customers are required to use two-factor authentication for identity verification when conducting "Designated Transactions"* through Internet or Mobile Banking. Besides, in order to ensure continued transactions, agreement to receive specified transaction notification# will be required. You can now enjoy safe and reliable Internet and mobile Banking anywhere and anytime you like.

Two-factor Authentication for better security
Two-factor Authentication uses a combination of two different factors, including "the information you know" and "the authentication tools you have", for verifying a user's identity. Your Internet Banking No./user name and password which you use to login Internet Banking are "the information you know". If you need to conduct designated transactions, you are required to make use of "the authentication tools you have" for further verification.

NCB Internet Banking No./ User name, Password and Verification Code

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Two-factor Authentication Tools: Mobile Token Security Device One-Time Password via SMS (applicable to designated investment transactions only)

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Two-factor Authentication

Reminder: Please check the transaction details before entering the one-time password.

*"Designated Transactions" including but not limited to registration of other local bank accounts, bill payment to designated merchants, increasing transaction limit, e-Cheque/casher's order issuance and other designated transactions etc. To learn more, please click here (Select "Security Setting").

The best choice for Two-factor Authentication
Security device or Mobile Token are used as the Two-factor Authentication tool for your online designated transactions. A one-time password via mobile phone text message (SMS) is also required as part of the two-factor authentication for "Designated Investment Transactions". For details, please refer to the Security information of our website.

Designated Investment Transactions
• HK Securities / HK Securities Margin, A Shares Securities/A Shares Securities Margin, eIPO–Subscription/Financing	• Currency Linked Investments
• Funds	• Investment Deposit
• Precious Metal / FX Margin	• Structured Investments
• Precious Metal (i.e. Notional Precious Metals Account)	• Debt Securities / Certificates of Deposit

The designated investment transactions are subject to the announcement by the Bank from time to time. For details, please visit our website or contact our staff.

Extra benefit for free
No extra charge will be levied on the use of Two-factor Authentication Tools.

Audible security device
Audible security device available to persons with visual impairment, for details please contact our staff.

Timely and convenient
Simply login to Internet Banking to view e-Statements anywhere and anytime, no delay due to postal delivery!

All at a glance
View your e-Statements of the eligible statement types accumulate thereafter for a period of up to 7 years^, without filing piles of mails from the bank.

Free of charge
Complete the registration process for e-Statement Service via Internet Banking to view e-Statements for free!

Go Green with e-Statement Service

Timely and convenient
Simply login to Internet Banking to view e-Statements anywhere and anytime, no delay due to postal delivery!

All at a glance
View your e-Statements of the eligible statement types accumulate thereafter for a period of up to 7 years^, without filing piles of mails from the bank.

Free of charge
Complete the registration process for e-Statement Service via Internet Banking to view e-Statements for free!

^ Personal banking customers can only retrieve the e-Statements for the month(s) in a period of 7 years accumulated thereafter where the customers had enrolled for e-Statement Service. Eligible statement type is consolidated monthly statement. Other monthly e-Statements and daily e-Statements / e-Advices will be retained for up to 13 months and 90 days respectively.